Customers on the MTN ‘Free After 1’ call plan will enjoy an enhanced customer experience with more value-added services with the introduction of ‘Free After 1 Extra’ service.
MTN ‘Free After 1’ service was introduced a few years ago to allow customers enjoy longer call periods after payment for the first minute of the call. Customers can subscribe to the service by dialing *550#, select option 6, to activate ‘Free After 1 Extra’ and enjoy an uninterrupted call for 60 minutes and pay for the first 1 minute after every 10 minutes on a call.
With this new plan, Customers who subscribe will only pay for the first minute of a 10-minute call and will continue the call for up to an hour without any interruption. This means that the customer will be charged one minute in blocks of 10 minutes. The Free After 1 Extra is an improvement on the Free After 1 plan which requires that the customer drops the call after every 10 minutes.
Chief Commercial Officer of MTN Ghana, Noel Kojo Ganson said, this enhanced plan was introduced based on customer feedback. We are confident that the newly introduced, ‘Free After 1 Extra’ service allows customers to stay connected and enjoy uninterrupted calls with their business associates, family, and loved ones.”
Motivated by our belief that Everybody deserves the benefits of a modern, connected life, we continue to create relevant offers for each customer category to meet their unique needs and preferences.”
With the changing dynamics of customer preferences in the use of telecommunications services, MTN continues to drive customer satisfaction by leveraging technology to develop products and services that delivers value.
These services include Free After 1 Extra, MTN Pulse Mashup, MTN Jara amongst others.
Tourism3 weeks ago
Landtours unveils 2 luxurious coaches to promote tourism
Aviation3 weeks ago
Ghanaians Jubilate As Germany Approves Dual Citizenship Policy
Technology6 days ago
MTN Successfully Completes Widescale Network Deployment for GCB Bank PLC
Environment1 day ago
Jospong Group expands to Nigeria, signs deal to build waste treatment plant in Lagos State
Environment6 days ago
Zoomlion, Graphic Communications launch campaign to name cleanest region in Ghana
Life & Style2 weeks ago
VIDEO: Dancing with a lady from her backside without consent could land you in jail for 6 years – Lawyer
Features and Opinions3 weeks ago
AFCON Diaries: The Cape Verde Tournament
Economy2 weeks ago
Sustain programme momentum to achieve economic stability – IMF boss tells new Finance Minister