The total number of Automated Teller Machines (ATMs) deployed by banks across Ghana reached 2,287 by the end of 2023, reflecting a modest 1.4% increase compared to 2022.
In contrast, Point of Sale (POS) terminals experienced a significant decline, dropping by 6.91% to 12,491 by December 2023.
According to the 2023 Payment Systems Oversight Annual Report, this reduction was primarily due to the decommissioning of non-functional POS devices by some commercial banks.
The report highlights that digital transformation continues to reshape Ghana’s banking landscape, with banks prioritizing investments in digital platforms to enhance customer experience.
In 2023, mobile banking apps emerged as the most widely used digital transaction tool, followed closely by USSD services and online banking.
The demand for digital banking solutions remains strong, as evidenced by the surge in digital banking products offered by banks, which grew from 109 in 2022 to 125 in 2023. This reflects the increasing appetite for digital financial services among consumers.
Additionally, the issuance of debit cards reached over 6 million by December 2023, marking a 17.55% increase from 5.1 million in 2022. Credit card issuance also saw growth, rising by 11.4% to over 54,000 during the same period.